Understand the requirement
Define the audience, the capability need and the work the learning should support. Share the existing context, relevant material and any constraints.
How we work
A clear process from the outset.
Understand the need, agree the scope and develop learning around a defined purpose.
Begin with the requirement.
A strong engagement starts with a shared understanding of what is needed. That includes the audience, the working context and the decisions the learning is intended to support.
The process can be adapted to an individual program, a corporate learning requirement or a defined education project. Its purpose is to make the work and responsibilities clear.
Agree the engagement
Confirm the scope, objectives, deliverables, responsibilities and commercial arrangements in a written proposal. Clarify what is included before the work begins.
Develop the learning
Shape content and activities around the agreed objectives. Include the subject-matter input and review points required for a useful result.
Deliver and review
Complete the agreed training or resource handover. Review the work against the brief and consider appropriate next steps for continued application.
What to bring to the discussion.
- The audience and approximate participant count
- The tasks or capabilities you want to develop
- Any existing content, tools or internal policies
- Your preferred timing and delivery context
- The outcome you would like the engagement to support
What to confirm before acceptance.
- Scope, inclusions and deliverables
- Roles and review responsibilities
- Delivery arrangements and prerequisites
- Full fees, applicable GST and payment terms
- Cancellation conditions and permitted use of materials
Start with a clear brief.
Tell us about the work, the people and the capability you want to develop.